Quality Reports

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The HCAHPS survey contains 21 patient perspectives on care and patient rating items that encompass nine key topics: communication with doctors, communication with nurses, responsiveness of hospital staff, pain management, communication about medicines, discharge information, cleanliness of the hospital environment, quietness of the hospital environment, and transition of care.

The survey also includes four screener questions and seven demographic items, which are used for adjusting the mix of patients across hospitals and for analytical purposes. The survey is 32 questions in length.

Documents

pdf August 21st 2017

62 downloads

Scores displayed here are based on interviews from Prosser, WA - HCAHPS+ for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores appearing for units/hospitals in the main area of the table. Scores for the units'/hospitals' individual questions do not have adjustments applied.

pdf August 14th 2017

71 downloads

Scores displayed here are based on interviews from Prosser, WA - HCAHPS+ for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores appearing for units/hospitals in the main area of the table. Scores for the units'/hospitals' individual questions do not have adjustments applied.

pdf July 17th 2017 Popular

109 downloads

Scores displayed here are based on interviews from Prosser, WA - HCAHPS+ for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores appearing for units/hospitals in the main area of the table. Scores for the units'/hospitals' individual questions do not have adjustments applied.

pdf May 29th 2017 Popular

153 downloads

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf April 3rd 2017 Popular

242 downloads

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf March 20th 2017 Popular

232 downloads

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf March 13th 2017 Popular

242 downloads

3/13/2017 8:14AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf January 30th 2017 Popular

310 downloads

1/30/2017 8:10AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf December 26th 2016 Popular

355 downloads

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf October 24th 2016 Popular

346 downloads

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf October 10th 2016 Popular

377 downloads

10/10/2016 8:01AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments and ESTIMATED Patient Mix Adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf August 1st 2016 Popular

442 downloads

8/1/2016 10:23AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf Year to Date Popular

363 downloads

6/27/2016 11:33AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf April 4th 2016 Popular

382 downloads

4/4/2016 8:24AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf March 7th 2016 Popular

387 downloads

3/7/2016 8:03AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf February 29th 2016 Popular

362 downloads

02/29/2016 8:18AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf January 18th 2016 Popular

371 downloads

01/18/2016 8:00AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf October 19th 2015 Popular

370 downloads

10/19/2015 8:20AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf August 17th 2015 Popular

365 downloads

8/17/2015 8:15AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf July 20th 2015 Popular

374 downloads

7/20/2015 8:00AM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf April 13th 2015 Popular

369 downloads

HCAHPS Compliance Chart  Jan-Mar 15

4/13/2015 8:13am

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

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pdf March 16th 2015 Popular

377 downloads

pdf February 16th 2015 Popular

356 downloads

HCAHPS Compliance Chart  Jan-Mar 15

2/16/2015 12:52PM

Scores displayed here are based on interviews from CMS submitted data for the selected time period(s). Mode adjustments have been applied to the dimension scores. Scores for the individual questions do not have adjustments applied.

Download PDF for all content